This free TeleSummit brings together the top people in their fields to
help you kick-start your business. It is the perfect conference if you
are just launching a business or need to jump-start an existing
business.
RAVES ABOUT HEIDI:
"I would like to take the opportunity to highly recommend Heidi McCarthy as a speaker and workshop facilitator. Her workshops are informative and stimulating. She also sprinkles them with humor and stories that make them refreshing and fun.
"The students really enjoy her presentation. Heidi receives some of the consistently highest marks of any of our instructors on the student evaluation forms. Some of the comments that have been made include:
"Wonderful tips!! I can't wait to get home to put them into practice."
"Heidi made a potentially complicated topic very interesting."
"I feel confident that Heidi can have an impact on those people that participate in one of her workshops or that utilize her consulting services. The skills she shares are an invaluable tool in our constantly changing business environment."
Lissa Reynolds, Program Director - Classes Unlimited
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Heidi McCarthy's company, The Toughest Customer, presented a custom designed customer service seminar for my employees and myself. It was focused towards our business, the All Star Laundromat in Prescott Valley, AZ. It was very helpful.------------------------------------------------------------------------------------------------------------------------------
My employees had their good behaviors reinforced, we learned new techniques in dealing with unhappy customers, got to role play and discuss amongst ourselves how to add value to our customers experience. It was very constructive and helpful.
I would certainly recommend Heidi to anyone who wishes to learn more about how to grow their business through quality customer service.
Richard Ach, Owner, All Star Laundromat
"Thanks, this (TeleSummit) was a great source of information. I am glad I invested in it. Keep me informed about any others along the way."
Penny Scott
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I'm hoping to use (your social media) hints from your business to make mine a
success. :-) Customer service will be the most important treat of all. :)
Kathy Hollicker - Dove-Chocolate-Discoveries
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I just wanted to email you to let you know what a great telesummit you are------------------------------------------------------------------------------------------------------------------------------
holding this week!
I have followed Sandra Martini on Twitter for quite some time and have been
interested in hearing her speak. She was fantastic. I got so many tidbits, some
of which I have already put into action! I picked up additional tips from Janet
Foust, my social media mentor, and Hazel was fantastic, as always! Looking forward
to the rest of the week.
Sheila Starkey, Smart Social Media Marketer
"…Comments following Heidi's presentations include the following: "good tips, material and knowledge", "Heidi was excellent, the workshop was great", and "always inspirational"… -Pamela R. Beauer, Community Services Coordinator - College of the Canyons
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"I really enjoyed your class. It was good for me to have the things I already do acknowledged. You gave several points that have helped me fine-tune and same time."------------------------------------------------------------------------------------------------------------------------------
Carole Cunninghan, Contacts Unlimited
"I picked up many useful tips on all aspects of office management. This info will be an asset to me in my new position as a Department head in my new job." – Douglas Kaileln
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"Thank you again for the wonderful and informational workshops that you put on. They were very informative and I took a lot away with me."------------------------------------------------------------------------------------------------------------------------------
Kathy Kent - Peace Through An Organized Life, LLC
"Thanks again for the great class. I will certainly let others know of your services."
Darrell Thompson, Director of Operations, Yavapai Humane Society (now retired)
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